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Discussion Starter #1
Quick background. I bought my mom a 2019 QX30 Luxe with Navi. She is more comfortable using her iPhone navi and I don’t have the time or patience to teach her to use the car’s navi.

The phone is paired with the car, but the audible navi prompts don’t come out of the car’s speakers. It seems like something is happening because the prompts aren’t heard from the phone when the car is on, but can be heard when the car is off.

Any tips or advice would be appreciated.
 

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Can you hear music streamed from the phone to the car?

Make sure you adjust the volume to 100% on the phone, after you connect it to the car. Use the car's volume knob to control volume while using bluetooth -- not the volume on the phone (which should be left at 100%)

Also, make sure Apple Maps is configured to send the instructions to the car via Bluetooth:

 

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Discussion Starter #3
Worked like a charm! I had to go into my mom’s phone and turn on the HFP option in MAPS. Thanks for the help!
 

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Hmmmm that's interesting. My mother has a Samsung Galaxy S20 and all she had to do was connect to bluetooth and it's worked perfectly since.
 
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