I agree, I'm talking about the button on the end of the stalk (rear wiper). If you hear the pump,its got to be a blockage or a line the that popped off from the pressure that built up. Do you see any puddles on the ground?And you are in a big country like the United States! Infiniti has left Italy and other European countries, there are only very few Nissan workshops left that service Infiniti. Too bad because it's a beautiful car!