Evening. How familiar! Same thing happened with my 2016 Premium Tech several months ago at the height of the Covid lock down. Stood like a fool at the pump pushing and pushing the flap till i finally gave up and called the RAC. Helpful chap arrived and spent 2 hours trying to open the flap but without success. Eventually had to break the catch to open the flap. Of course, with Infinti deserting Europe trying to find someone to look at the problem in lockdown proved impossible - Nissan dealers say they won't touch Infiniti and Mercedes dealers all seemed to be shut, not that I care much for Merc dealers generally. Fortunately have found a great guy in Horbury, Wakefield who is an ex Infiniti engineer who has gone on his own. He spoke tot he warranty people who will pay for a new improved motor that releases the lock but they won't pay for the shroud that the filler flap is attached to - the bit that surrounds the fuel inlet as this is deemed consequential loss. Downside is the price of a new shroud is an eye-watering £230 + VAT. Can I find such a thing second hand? Can I heck! Any ideas as where to source would be most appreciated!